Complaints Procedure

We take all complaints seriously and aim to resolve any issues as quickly and fairly as possible.

If you wish to make a complaint of a financial nature, please click the link below where you will find full details of our complaints procedure and how to submit a complaint:

👉 https://www.hiber.com/complaints

For non-financial complaints or general enquiries, please feel free to contact us directly through our Contact page and we will get back to you as soon as possible.